Managed Services - Focus on speed

Our remote network support service is designed to ensure that whenever networks fail or encounter problems, service is restored in the shortest possible time.

We support the networks of many customers 24 hours a day, 365 days a year checking for alerts and alarms indicating that network services have been affected.

The remote network support service allows our most skilled engineers to see network problems and diagnose faults accurately and quickly. It is equivalent to having another 20 engineers joining the customer’s network support team and ensures an efficient, cost effective network.

We offer an advanced option which is a tailored solution designed for complex networks - a bespoke network performance monitoring and reporting service. Consisting of numerous modular options the advanced option allows you to address exactly how you want the service to function with your specific business requirements addressed.

We would like the opportunity to explore synergy between our two organisations.

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“Since Brookcourt came into the picture, we have experienced many benefits. Most notably, they provide us with a broader vision of options for technology and solution to meet the needs of our campus environment. The team from Brookcourt is helpful, professional and competitively priced. Simply stated, they’ve been brilliant!” Colchester Institute - Elearning Network Manager                      ”Our business has grown dramatically and Brookcourt Solutions has been able to scale their support accordingly. We have found the team to be extremely responsive and dependable, and their professionalism and knowledge has made them a true business partner." The Hospital Group - IT Support Manager                      "Since Brookcourt came on board, they have provided proactive account management and have proved willing to offer advice for the development of the service provided by Pace's IS function." Pace Petroleum - Manager, Information Services
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