Telecommunications

Security is crucial in the technologies, policies, monitoring, and enforcement features from service provider networks to end-user devices. Our evolving and tailored security solutions will enable service providers to enhance their current offerings, provide new offerings for new revenue generation, and give customers the protection and confidence they require in an environment of increasingly more sophisticated security threats, where multiple attack techniques are combined and used together.

Brookcourt Solutions are able to assist service providers by providing intelligent, flexible network infrastructure solutions which can:

• Enable new revenue opportunities while reducing network operating and capital costs
• Deliver a better user experience and offer differentiated services to allow for business model evolution.
• Enable end-to-end network intelligence, which allows higher network utilization without degrading user experience.
• Reduce network costs through more efficient network utilization.

The future of communications is converging upon IP-based services.

Brookcourt can also offer complete solutions surrounding OSS for customer, network and service assurance and visibility into IP service environments, deep packet inspection technologies to deliver real-time operational intelligence spanning from high level KPIs (Key Performance Indicators) all the way down to actual packets, enabling providers to reduce MTTR and enhance network and service assurance with advanced, customer/service-aware performance monitoring.


Solutions for Mobile Operators 

Mobile operators moving to 3G and beyond face significant operational challenges:

• Managing new infrastructure technologies, such as MPLS in the core
• Understanding data services quality and growth, so customer experience can be protected and churn kept to a minimum
• Tracking and optimising service quality for high value business customers
• Troubleshooting and isolating data service degradations

Brookcourt works with partners to provide the KPI-to-Flow-to-Packet details necessary for effective network, customer, and service assurance.



Solutions for Wireline Operators 

The introduction of next generation converged IP services by fixed plant operators creates a new set of challenges:

• Managing newly deployed core and edge technologies, such as Ethernet and MPLS, as evolutionary steps towards IMS architectures.
• Monitoring the impact new and bundled services have on the infrastructure
• Tracking high value “VIP” customer activity and quality of experience
• Assuring availability and responsiveness of IP-based content delivery
• Troubleshooting and isolating degradations in a connectionless environment

Brookcourt can offer solutions that collect and analyse network and application/service performance information to provide the KPI-to-Flow-to-Packet details necessary to minimise MTTR and plan for growth based on precise traffic data.

Solutions for Cable Operators 

Delivery assurance for the new kinds of services cable operators are launching today is one of their biggest challenges. IP-based traffic across high speed networks is new and complicated. When these networks fail, the impact on revenue, public reputation and customer loyalty can be substantial. As high-value, revenue impacting services are introduced and used, cable operators need to adopt network-wide, IP-centric, packet flow-based proactive performance assurance capabilities. The requirements are complex and include:

• The ability to go beyond simply storing monitoring and analysing statistics on performance. Cable operators need the ability spot trends in both service use and overall traffic volume for proactively identifying poor performance in parts of the network, particular services or for capacity planning
• Provide early warning analysis to uncover real-time, key performance indicators (KPIs) with contextual drill downs into historical network and service performance flow trends that leverage a flexible and collaborative workflow from which to manage the service delivery environment
• Finally, the ability to not only capture and store packets, but to efficiently utilise them. Packets need to be indexed effectively and then accessed using advanced data mining tools. Given the combination of traffic volumes and multi-terabyte stores of packets in cable operator networks makes solving complex performance issues daunting.

Our solutions can collect and analyse network and application/service performance information to provide the KPI-to-Flow-to-Packet details necessary to deliver a collaborative, predictive and proactive services delivery assurance system for cable operators.

Solutions for OA&M Networks 

Service providers of all types depend on their internal OA&M networks to run their core business, and need performance management to meet the following goals:

• Detailed monitoring of all transactions, data flows, and conversations for accurate capacity planning and quick and reliable troubleshooting
• Packet-level depth for detailed analysis of interoperability issues
• Tracking OA&M traffic and activity as part of a shared service delivery backbone.

The Netscout nGenius Performance Management System is the technology leader for scalable and effective monitoring and management of mission-critical traffic. Collect and analyse the KPI-to-Flow-to-Packet data necessary to protect the integrity of these essential operational assets.

Contact us today to discuss your challenges and requirements.

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