Remote Management

Brookcourt's Remote Management Service offers a complete off-site monitoring, maintenance and administration solution for servers, networks and desktops. The service sees Brookcourt assume responsibility for operation and support tasks, trouble shooting and fault resolution, back up and restore activities, documentation, routine changes, access rights and other procedures. As a result Brookcourt is able to deliver a comprehensive and flexible support service with significant cost benefits, economies of scale and enhanced service levels.

By using Brookcourt Remote Management you can benefit from:

  • Performance management and administration
  • Capacity management
  • Frequent infrastructure reviews and recommendations for improvement
  • Robust and resilient systems with minimal downtime
  • Instant installation of technical updates
  • A best of breed operational environment
  • Integration with back office system
  • Flexible connectivity
  • Monitoring, analysis and reporting on core processes
  • Service excellence – 24 hours a day, 365 days a year

Contact us to discuss your requirements

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“Since Brookcourt came into the picture, we have experienced many benefits. Most notably, they provide us with a broader vision of options for technology and solution to meet the needs of our campus environment. The team from Brookcourt is helpful, professional and competitively priced. Simply stated, they’ve been brilliant!” Colchester Institute - Elearning Network Manager                      ”Our business has grown dramatically and Brookcourt Solutions has been able to scale their support accordingly. We have found the team to be extremely responsive and dependable, and their professionalism and knowledge has made them a true business partner." The Hospital Group - IT Support Manager                      "Since Brookcourt came on board, they have provided proactive account management and have proved willing to offer advice for the development of the service provided by Pace's IS function." Pace Petroleum - Manager, Information Services
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